Frequently Asked Questions

Will we actually bury our Ex?

No, this is all symbolic. Your ex will not be harmed during the ceremony. No one will be harmed during the ceremony.

Can I get a refund if I cannot attend?

We ask that you check your calendar before booking our services. We do not offer refunds.

Are we cursing our Ex?

No, this ceremony is just for you to release your pain, anger and grief so that your heart can be open to move on. We do not put curses on anyone, ever.

What do I wear?

You can wear anything you want. Gothic or dramatic outfits are encouraged to help get into the mood.

How long is the ceremony?

It usually lasts an hour once it begins. We ask that you are not late to respect the time of everyone there. Doors will close promptly 5 minutes after the start time. The length of the ceremony will depend on how many people are there.

Is this witchcraft? Therapy?

We work with your intention and energy. We use everyday items to symbolically represent the energetics of an ended relationship.

This is not a therapy session.

Legal Disclaimer

Heartbreak Undertakers (“HU”) provides symbolic and ceremonial experiences designed for personal reflection, emotional release, and symbolic closure. HU is not a licensed therapy practice, mental health service, or medical provider. Our offerings are not a substitute for professional mental health care, counseling, or medical treatment. If you are experiencing severe emotional distress, depression, or any mental health crisis, we strongly encourage you to seek support from a licensed therapist, counselor, or healthcare professional.

By participating in any HU events, services, or rituals, you acknowledge and agree that:

  1. Personal Responsibility: You are voluntarily engaging in these experiences and assume full responsibility for your emotional and psychological well-being. HU facilitators are not responsible for any emotional, psychological, or physical responses that may arise during or after participation.

  2. No Guarantees: While our ceremonies and offerings are intended to foster personal transformation and closure, results vary by individual. HU makes no guarantees regarding the effectiveness or outcome of any experience.

  3. Not a Substitute for Professional Help: HU ceremonies are not a replacement for therapy, crisis intervention, or medical treatment. If you are in need of professional support, we encourage you to contact a licensed professional.

  4. Limitation of Liability: HU, its founders, facilitators, employees, and affiliates are not liable for any emotional distress, psychological impact, injury, or loss incurred as a result of participation in our offerings.

  5. Consent & Participation: By booking or attending an HU event, you confirm that you are of sound mind, legally able to make your own decisions, and aware that participation is fully voluntary. You release HU and its affiliates from any claims, damages, or legal actions resulting from your participation.

Emergency Disclaimer: If you are in crisis or feeling unsafe, please seek immediate assistance from a licensed professional, call 988 (U.S. Suicide & Crisis Lifeline), or visit your nearest emergency service provider.

By accessing this website and participating in HU offerings, you agree to these terms. If you do not agree, please refrain from participating in any HU experiences.